This Privacy Policy explains how Explore Local processes personal data in connection with its local guided tours and experiences, including culinary and market tours. It applies to website visitors, booking enquiries, and guests who take part in our reservation-based tasting departures.
We may process identification and contact details, booking and payment information, dietary preferences you choose to provide, group size and date preferences, meeting-point and attendance details, and communications sent to us. We may also process limited technical data such as device, browser, and usage information when you use the website.
We collect data when you submit a website request, contact us by email or phone, make a booking, share dietary information, confirm a meeting point, or take part in a guided tasting walk. We may also receive payment-related confirmation from the payment method used and generate internal records from our reservation and service operations.
Cookies may include essential cookies that support site operation and booking requests, preference cookies that remember basic settings, and analytics cookies that help us understand how the site is used. Cookie use is limited to standard website functions and service improvement.
You can manage cookies through your browser controls and, where available, any cookie preference tools on the site. Essential cookies may still be used where needed to operate the website, maintain security, and support basic booking functions.
Use the contact details below for privacy questions, requests, or complaints about this policy.
You may request access to the personal data we hold about you, ask for correction of inaccurate information, and request deletion where we are not required to keep the data. You may also object to certain processing or ask us to limit use in appropriate cases.
To make a privacy request, use the contact details in this policy and describe the data or issue concerned. We may ask for enough information to confirm your identity and locate the relevant record before we respond.
We keep personal data only for as long as needed for the booking, service, accounting, dispute-handling, or legal purpose for which it was collected. When data is no longer required, we delete it or anonymize it where practical, subject to any retention duty that applies to us.
We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The revised version will apply from the date it is posted on the website unless a different effective date is stated.
We use personal data to answer enquiries, manage reservations, confirm dates and group details, review dietary information received in advance, coordinate venue availability, process payments, arrange meeting-point check-in, deliver guided tasting walks, maintain business records, secure our systems, and comply with legal obligations. We may also use limited technical data to operate the website and improve its reliability.
We may share personal data with payment processors, website and hosting providers, communication tools, and other operational service providers that help us manage bookings, payments, and website functions. Where a tasting venue or related local partner must confirm availability or dietary handling, we may share limited booking details necessary for that purpose.
We may disclose personal data where required by law, court order, or a valid request from a public authority. We may also share information when needed to establish, exercise, or defend legal claims, or to protect our rights, guests, or operations.
